Privacy Policy

1. Introduction

Welcome to Moley (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

We collect information you provide directly to us, including:

Contact Information: Name, email address, phone number, shipping and billing address
Payment Information: Credit card details (processed securely through our payment provider)
Account Information: Username, password, order history
Communication Data: Messages you send us, support requests, reviews

We automatically collect certain information when you visit our site:

IP address and browser type

Referring website or source

Device information and operating system

Pages visited and time spent on site

3. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations and shipping updates
Respond to your questions and provide customer support
Send promotional emails (with your consent)
Improve our website and product offerings
Prevent fraud and ensure security
Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your data with:

Service Providers: Shipping carriers, payment processors, email services
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger or acquisition

5. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

6. Data Security

We implement appropriate security measures to protect your personal information. All payment transactions are encrypted using SSL technology. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Data portability
Withdraw consent at any time

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Email: hello@getmoley.com
Address: Moley OÜ, Estonia